Data Processing Addendum (DPA)

UAE Data Protection Law, UAEGDPR, and AI Governance Compliance

Parties and Definitions

Effective Date: As per Agreement

Agreement: AI Now UAE Terms and Conditions (including any Order Forms)

Address: Techno Hub, DTech, Dubai Silicon Oasis (DSO), Dubai, UAE

Role: Processor

Applicable Data Protection Laws

Privacy, data protection, and data security laws applicable in the UAE, including the UAE Data Protection Law, UAEGDPR, and any AI governance regulations directly relevant to AI Now UAE's processing of personal data.

Key Modifications for UAE

Local Regulations

The DPA is governed by and interpreted under UAE federal privacy and data protection laws, the UAE Data Protection Law, and any AI governance policies enforced under the Digital Dubai and Telecommunications and Digital Government Regulatory Authority (TDRA).

Cross-Border Transfers

Any transfer of personal data outside the UAE must comply with UAE data transfer regulations, including requirements for adequate protection or appropriate safeguards analogous to GDPR adequacy.

Supervisory Authority

Data protection authority is the UAE Data Office and TDRA, as competent authorities for enforcement and oversight.

Data Processing Instructions

Purpose

AI Now UAE will process customer personal data as instructed for service provision and enhancement related to digital AI personas.

Security Measures

AI Now UAE shall implement organisational, technical, and physical safeguards consistent with UAEGDPR and AI governance standards, including:

  • Encryption, logical and physical segregation
  • Disaster recovery procedures
  • Periodic audits and network safeguards
  • Staff controls with confidentiality agreements
  • Background checks for reliability

Rights and Obligations

Customer and AI Now UAE Responsibilities

Customer Instructions

Customer's written instructions for data processing will be binding following agreed amendments to the DPA.

Data Subject Requests

AI Now UAE assists with UAE and GDPR-equivalent data subject rights requests where technically possible; Customer is responsible for handling such requests.

Personal Data Breaches

Notification of breaches to Customer without undue delay per UAE law; breach notification does not admit liability.

Sub-Processor Management

AI Now UAE required to ensure sub-processors meet equivalent UAEGDPR protections, with prior notification to Customer of any changes. The Customer may object if compliant with UAE law.

Audit Rights and Proof of Compliance

Audit/Inspection

Customer may audit AI Now UAE's compliance upon fourteen (14) days' notice, with confidential proposed audit plan. AI Now UAE may decline requests that threaten other clients' security, confidentiality, or violate local law.

On-Premises Access

Subject to business disruption risks and confidentiality undertakings.

Data Return and Deletion

Termination

Upon agreement termination, AI Now UAE will return or delete all customer personal data in line with Customer instructions, unless retention is required under UAE law (e.g., records of financial transactions).

Cross-Border Transfers (UAE Context)

Permissible Transfer Mechanisms

Cross-border transfers must use approved mechanisms (for example, Standard Contractual Clauses or UAE-recognized transfer tools) and be documented accordingly.

Liability Limitation

Aggregate Liability

Limits of liability and exclusions as specified in Agreement.

Updates and Variations

DPA Amendments

AI Now UAE may vary the DPA to comply with evolving UAE data protection and AI governance regulations, providing reasonable notice and seeking good faith agreement from Customer.

Contact Details

AI Now UAE

Techno Hub, DTech, DSO

Dubai, UAE

Data Protection: Provided in Order Form or as updated by Customer

Regulatory Information

Supervisory Authority: UAE Data Office / TDRA

Applicable Laws: UAE Data Protection Law, UAEGDPR equivalence, AI Governance Regulations

Categories of Data: Personal and sensitive data included within Customer Content

Security Controls

Industry standard per UAE regulatory guidance and Annex 2 Security Measures.

This DPA integrates UAE-specific legal context and regulatory requirements, maintaining the structure of the original document but adapted for the Dubai-based operation and compliance needs.